Contact & Shipping
Get in touch
The contact form below is your direct line to us. Use it for order questions, subscription changes, wholesale inquiries, or anything else on your mind. We read every message and aim to reply within 24 hours.
No phone line or public email—just this form and a prompt reply.
Shipping
Free shipping on orders over $40
U.S. domestic orders ship free when they reach $40. Smaller orders ship for a flat rate. Either way, your coffee roasts within 24 hours of your order and ships within 2 business days.
Fresh, fast arrival
We roast to order. Most packages arrive within 3–5 business days, so your beans are at peak freshness when they land on your doorstep. Roast dates are printed on every bag.
Returns and freshness guarantee
Brewing gear: 30-day returns
Grinders, scales, brewers, and other equipment can be returned within 30 days if unopened and in original condition. No restocking fees. Just let us know through the contact form above.
Beans arrive fresh or they're free
If a bag arrives stale, damaged, or not to your taste, we'll replace it or refund you—no questions asked. Send a photo and a note through the contact form and we'll make it right.
Wholesale and bulk orders
Cafes, offices, and other businesses interested in wholesale pricing or bulk orders—tell us what you're looking for. Describe your operation and your needs in the contact form above, and someone from our team will follow up with options and pricing.